On 31 January 2017, SSC published the first-ever State services-wide set of OIA statistics  covering 110 agencies.  This included all departments and statutory Crown entities subject to the OIA.  This first set of data covered the 2015/16 financial year and reported the number of logged OIA requests, along with the number and proportion handled within the legislated timeframe.

The second set of statistics was published on 5 September 2017 and covered the 2016/17 financial year.  This report included OIA volume, timeliness, number of requests published on agency websites and complaints.

SSC intends to continue to publish statistics on a six monthly basis.  The scope (range of reported statistics) and reach (number of agencies included) may expand over time.

The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.

Statistics

The statistics that GCSB is required to report on for the period for July to December 2017 are listed below:

How many OIA requests were completed by your agency between 1 July 2017 and 31 December 2017?
GCSB completed 34 OIA requests

How many OIA requests was your agency unable to complete within the legislated timeframe (recognising the legislated timeframe can include extensions)?
GCSB was unable to complete three OIA requests within the legislated timeframe

How many responses to OIA requests were published on your agency’s website between 1 July 2017 and 31 December 2017?
GCSB  did not publish any responses to OIA requests on its website

How many OIA complaints were notified by the Ombudsman to your agency between 1 July 2017 and 31 December 2017 (including those notifications received during the period that relate to requests from previous periods)?
Three complaints were notified to GCSB

How many OIA final views were formed by the Ombudsman against your agency between 1 July 2017 and 31 December 2017 (including those received during the period that relate to requests from previous periods)?
No OIA final views were formed by the Ombudsman against GCSB

Additional Statistics

To improve transparency and confidence in our openness, we have decided to report publicly on some additional OIA statistics, as follows.  We will update these six-monthly to coincide with the release of SSC’s State services OIA statistics.  Note that these statistics are based on a manual collation of information.

  1. The number of requests received between 1 July 2017 and 31 December 2017
    26 requests were received by GCSB

  2. The number of requests transferred in full between 1 July 2017 and 31 December 2017
    No requests were transferred in full by GCSB

  3. The number of requests withdrawn between 1 July 2017 and 31 December 2017
    Two requests to GCSB were withdrawn and one was not progressed as the requester, who made their request through FYI.org.nz, did not respond to a request to provide their surname

  4. The number of requests refused between 1 July 2017 and 31 December 2017
    13 requests to GCSB of the 31 completed requests (excluding requests that were withdrawn/not progressed) were refused

  5. The number of requests granted in part between 1 July 2017 and 31 December 2017
    12 requests to GCSB of the 31 completed requests (excluding requests that were withdrawn/not progressed) were granted in part

  6. The number of requests granted in full between 1 July 2017 and 31 December 2017
    Six requests to GCSB of the 31 completed requests (excluding requests that were withdrawn/not progressed) were granted in full

  7. Average time taken from receipt of request to despatch of the official information or decision to refuse
    The average time taken by GCSB from receipt of a request to the despatch of the official information or decision to refuse was 32 working days

  8. Average time taken from receipt to transfer
    The average time taken by GCSB from receipt of a request to the transfer of a request was zero days, as no requests were transferred in full

  9. Channel:  by what method the request was submitted (i.e. phone call, email, FYI.org.nz, post, or in person)
    Requests were submitted to GCSB via email (30 requests) and via FYI.org.nz (four requests)

  10. Requester category:  which category of person made the request (individual citizen, media/journalist, corporation/business, academic, Member of Parliament or representative of their party, i.e. research unit)
    The following categories of person made requests to GCSB: 
      • individual citizen (12 requests),
      • media/journalist (12 requests),
      • academic (six requests),
      • interest group (two requests), and
      • corporate/business (two requests)